Virtual support
Aura Prestige Virtual Support
Efficiency at the service of your business.
Focus on growing your business while we take care of your administrative operations.
Aura Prestige Virtual Support assists entrepreneurs, professionals and businesses with flexible administrative, executive and operational solutions.
Service 01
Virtual administration
Reliable administrative support for your day-to-day operations.
- Email and calendar management
- Data entry and organization
- Document preparation
- Invoicing and administrative follow-up
Service 02
Executive support
High-level assistance for executives and their teams.
- Executive calendar coordination
- Meeting and travel arrangements
- Presentation preparation
- Priority file follow-up
Service 03
Social media
A consistent online presence aligned with your image.
- Content planning and publishing
- Community management
- Monitoring and moderation
- Performance reports
Service 04
Customer service
Attentive customer care on behalf of your business.
- Email and live-chat responses
- Customer request follow-up
- Returns and complaint handling
- Customer database updates
Service 05
HR support
Practical assistance at every stage of the employee cycle.
- Application screening and shortlisting
- Interview coordination
- Onboarding file preparation
- Employee administrative follow-up
Service 06
Administrative marketing
Operational support for your recurring marketing tasks.
- Newsletters and email campaigns
- Website and content updates
- Marketing material preparation
- KPI tracking
Why choose Aura Prestige
A reliable extension of your team
Professionalism
Profiles selected against demanding criteria.
Reliability
Commitments kept, deadlines met.
Discretion
Your data handled in full confidentiality.
Rigour
Clear processes and consistent quality.
Flexibility
Plans adapted to your needs and volume.
Responsiveness
Fast answers, at the pace of your business.
Personalized guidance
Continuous supervision and attentive follow-up.
Time savings
Free your teams from repetitive tasks.
Our team
A French-speaking team based in Madagascar.
Aura Prestige Virtual Support relies on a team of French-speaking professionals based in Madagascar, selected against demanding standards of skill, professionalism and quality of service.
They all work to the Aura Prestige standards and are continuously supervised to guarantee consistent quality and an impeccable client experience.
Reassurance
Why did we choose Madagascar?
Madagascar has a large pool of qualified French-speaking professionals in administrative support, customer service and coordination.
This choice allows Aura Prestige to build a stable, skilled and supervised team while offering Quebec businesses a flexible, sustainable and cost-effective solution, without compromising on quality.
- Rigorous selection
- Continuous supervision
- Single point of contact
- Confidentiality
- Consistent quality
- Reduced administrative costs
Our process
A simple process, continuous follow-up
01
Needs analysis
Understanding your operations, tools and priorities.
02
Profile selection
The right profile for your industry and requirements.
03
Onboarding
Setting up access, processes and standards.
04
Continuous follow-up
Constant supervision and adjustments throughout the mandate.